Privacy Policy

Last updated: January 2025

1. Introduction

Shutterly Amazed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services, including DocuFeed.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and password when you create an account.
  • Documents: Files you upload to our services for processing and storage.
  • Usage Data: Information about how you interact with our services.
  • Device Information: Browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and store your documents
  • Enable AI-powered features like document chat and search
  • Send you updates and important notices
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues

4. Document Processing and AI

When you upload documents to DocuFeed, they are processed by our AI systems to enable features like search, chat, and organization. Your documents are:

  • Stored securely using industry-standard encryption
  • Processed to extract text and generate searchable embeddings
  • Never shared with third parties without your explicit consent
  • Available for deletion at any time through your account settings

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Secure cloud infrastructure with leading providers

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Export your data in a portable format
  • Opt out of marketing communications

7. Third-Party Services

We may use third-party services to help us operate our business and provide our services. These may include cloud hosting providers, analytics services, and payment processors. These third parties are bound by contractual obligations to protect your information.

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website and services. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@shutterlyamazed.com